Shipping Policy
We can only deliver orders to you to an address on UK mainland
We will endeavour to deliver goods to you within 14 days with some products being delivered within days subject to stock availability
We will contact you to arrange delivery time and date to suit you, failure to be there at arranged time or date might incur redelivery costs
Most of our deliveries are managed by one person and would need assistance on larger items
The driver is only authorised to deliver to the door delivery past the front door is held at the house holders liability and no responsibility for accidental damage caused would be held by our driver
There must be a safe and clear access to enable our driver to park his vehicle and to deliver the goods to you, this may be a large delivery vehicle
If we accidently damage goods in the course of delivery our liability for that damage is limited to the repair, replacement or refund of the goods
We do use competent drivers who handle furniture every day and is all well packaged to minimise any damage.
Delays can occur in delivery that are out of our control such as car accidents, road works, but we will keep you informed as much as possible
We will deliver your order free of charge however if you want to return any items we reserve the right to deduct standard returns fee from the original price.
Goods are delivered weekdays only direct to your home address supplied, we will email you or text you you’re delivery time and date to keep you informed as much as possible.
There are acceptations on delivery postcodes notably the Scottish highlands and parts of wales, in some instances an extra charge can be made
All goods must be checked and signed for and any packaging check for any delivery damage, we are unable to accept delivery slip as sign unseen a or no damage to packaging. All damage goods must be reported within 3 working days of the goods being delivered, all claims must be supported with clear photograph that shows the damage, clear photographs of the packaging (to demonstrate condition of packaging) details of product batch number , customer name and address.